Hey, it’s Tim
I design interfaces for systems that act on your behalf. As founding product designer at Pinto Money, I make autonomous financial software feel safe enough that people trust it with real money. No jargon, no surprises, human in control. Before that, I did the same for millions of users at Citi.
My Work
Making a Credit Market Make Sense
Redesigned Pinto's Sow flow from proposal to ship — lifting completion from 20% to 52% and growing first-time lenders 140%.
Making Algorithmic Trading Feel Safe
Redesigned Pinto's on-chain trading around user intent. Shipping a web3 component library with zero design debt.
Fraud Resolution That Saved Thousands of Ops Hours
Redesigned Citi's fraud flows for two personas — customers and internal investigators — cutting re-assurance calls 22% and automating low-risk resolutions.
Turning a Skipped Setting into a Habit
Redesigned Citi's Autopay around how people actually budget — lifting recurring-payment adoption 30% for millions of users.
